Type a question in your own words. Txtra searches its own element register, finds the screen, takes you to it, cuts a hole in the scrim around the actual control, rings it, and pins the instruction to it.
People don't say what the product says. They say user, and the product says teammate. So the help box returns nothing and the operator gives up.
A plain input, not a message composer. Type and it suggests as you go, matched against every navigable element in the product.
People say user, the product says teammate. They say stats, it says reports. A synonym layer sits between what people type and what the product calls things.
Pick an answer and the spotlight walks you there. Step of steps, the real screen, the real button, ringed and explained where it lives.
A help article describes a button. The spotlight points at it. The distance between the question and the action is one tap.
Ask Txtra reads the element register, the same list the product is built from. When a feature ships, the help knows about it the same day.
How do I add a user returns the teammate screen. The synonym bridge means an operator never has to learn the product’s words to find the product’s controls.
The two-person campaign has no time for onboarding. Ask Txtra is the onboarding, and it runs the moment someone is stuck.
Ask Txtra searches the element register in this build, and the spotlight walkthrough rings the real control on the real screen. Twenty controls carry a help tag today. Live, every navigable element in the product carries one, and the register that feeds the search is the same register the build runs on.
Left or right, Txtra is the sender your carriers trust and your lawyers approve.
A plain-language help box. Type a question in your own words and it searches the element register, the same list the product is built from, then walks you to the screen and rings the actual control.
A synonym bridge sits between what people type and what the product calls things. People say user, the product says teammate. People say stats, it says reports. The bridge closes the gap.
Pick an answer and it takes you to the screen, cuts a hole in the scrim around the real control, rings it, and pins the instruction to it. Step of steps, on the real screen, not in an article.