Product · Converse · Two-way inbox

The reply is already written when you open it.

Every inbound reply arrives with a draft waiting in the box, read for intent, phrased in the campaign's voice, marked with the AI sparkle. A person reads it, edits a line, and sends. Nothing leaves without a human.

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The problem

A good send creates a flood. Hundreds of replies, three that matter, and a volunteer scrolling past the complaint that becomes a story.

How it works

How Two-way inbox works.

1

Everything lands here

Replies from Broadcasts, Sequences, and keywords all arrive in one place, tied to the contact record behind them.

2

The draft is waiting

Open a thread and the answer is sitting there. Send it, edit it, or type your own and the machine's draft steps aside.

3

Sort it like a board

Conversation tags mark every thread. Supporter, volunteer, donor, needs follow-up, wrong number. A set of tagged threads is a set you can work through or hand off.

Why it matters

What you actually get.

Drafts, automatic

An inbox that answers itself right up to the last click. It drafts, you send.

Quick replies

The canned staff answers to the questions that come in all day, one tap into the reply box. The volunteer who joined yesterday sounds like the field director.

Conversation tags

An inbox you can run like a board instead of a river. You see who needs what, and nothing important slides past.

STOP handled

Opt-outs and HELP requests are processed automatically and logged, every time.

Staff relay

Route a thread to the right person's phone. The whole exchange stays on the record.

It drafts. You send.

The line holds at any volume. A two-person team keeps pace with a list of thousands, and no message leaves the building without a person pressing send. The AI's words wear the sparkle so nobody mistakes them for a human's.

Automatic draftsQuick repliesConversation tagsUrgent flagsStaff relayFull history
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Every two-way inbox send runs on the compliant floor.Consent, quiet hours, STOP and HELP, verified sender. On by default, before a single message leaves.
See the compliance model →

Put Two-way inbox to work.

Left or right, Txtra is the sender your carriers trust and your lawyers approve.

This sits on the floor. Consent, quiet hours, STOP status, and sender verification check every send from this screen before it leaves.

See it on your race.

Questions

Asked and answered.

How does a campaign handle thousands of text replies?

Triage. The inbox flags what needs a human, a question, a complaint, a volunteer offer, and surfaces it first. The AI drafts a response in your voice and a person approves it.

Does AI ever reply to a voter on its own?

No. The AI drafts, marked in magenta everywhere it acts. Nothing leaves the building without a human pressing send.

Where do P2P replies go?

Back to the volunteer who sent the original message, in their own queue. Broadcast replies land in the shared inbox.