Posts tagged opt-out.
The TCPA governs every political text. Campaigns are exempt from written consent but must still have consent, honor STOP instantly, identify themselves, text in reasonable hours, and keep four years of records. Here's the whole picture.
Every message you send after someone replies STOP is a separate violation, the clearest, most expensive kind in TCPA litigation, and it tanks your sender reputation with the carriers at the same time.
Federal rules and a growing patchwork of state mini-TCPA laws set the hours you can text voters. This complete guide covers how quiet hours work, why recipient local time governs, the state variations, and how to stay compliant across a multi-state list.
In Txtra, compliance isn't a feature you turn on, it's the floor every send runs on. Here's how the always-on compliance layer works, what it handles automatically, and why it's built into the core.
Every political text program has to process STOP and HELP instantly, automatically, and permanently, across every campaign. Here's how opt-out handling works, the human-worded opt-out most tools miss, and why it's a hard requirement.
The Inbox is where Txtra turns texting into a two-way channel, routing replies to a person, catching opt-outs, and letting a campaign actually talk with voters. Here's how the two-way Inbox works.
Your compliance records are your defense. Here's exactly what a campaign has to keep, opt-ins, sends, and opt-outs, how long to keep it, and why the record matters more than how careful you actually were.
How do Do Not Call rules apply to political texts? Here's the relationship between the DNC registry, state restrictions, and your own opt-out list, and why your suppression list is the one that matters most.
The TCPA is the federal law that governs calls and texts to cell phones. Here's what it is, what it requires, how it applies to political campaigns, and why it's the single most important law in political texting.
Texting cadence is a balance, enough to stay present, not so much that people opt out. Here's how to think about frequency, how it changes across the campaign, and how segmentation lets you send more without burning out.
A list that's gone quiet is still an asset if you re-engage it carefully. Here's how to bring a lapsed texting list back to life without triggering a wave of opt-outs, and when to let cold contacts go.
A suppression list is the record of everyone you must never text, opt-outs, wrong numbers, do-not-contacts. Here's what it is, why it's a core compliance tool, and why it has to work across every campaign.