In this platform update, we have added two new features to the Txtra business text message marketing platform including the most comprehensive SMS text mobile coupon functionality available anywhere, and a great way to automate customer service; Q&A SMS Text Chat Bots.
Additionally, we have enhanced some of our existing features as well including voice broadcasting and plan upgrades.
SMS Text Mobile Coupons
Probably the most requested feature we receive is to build a Mobile Coupons tool. We now have done it! You now can create beautiful Mobile Coupons to send to your customers. They are a great way to build a loyal customer base while also rewarding your current customers. There’s no better tool and nothing more important than keeping your customers happy while growing your list at the same time!
Each coupon is completely customizable and includes many settings and features allowing you flexibility with how you want to set them up. Set the type of coupon expiration, whether you want it to expire on a hard-coded date/time or if you want it to expire a certain number of days after it has been opened. Every coupon also provides statistics on redemptions, views, and like/dislike votes if you choose to include vote buttons on the coupon.
Q&A SMS Text Chat Bots
You now can create automated SMS questions and responses which are kicked off by texting in a keyword. You can create as many questions in a sequence as you want and once someone texts in the keyword associated with that Q&A SMS text chatbot, they will get the 1st question in the sequence. After answering the 1st question, they will get the next question in the sequence and so on until the last question.
These are great for customer support, quizzes, gathering valuable feedback, and growing your list. Each Q&A SMS Bot will be associated with a keyword and if the person texting in the keyword is NOT on your contact list for the group you select here, will be automatically added. Every answer choice for each question also has email and texting alerts that can be configured to email 1 or multiple email addresses and/or text 1 number or multiple numbers of that answer choice! Alert different people according to the answer choice texted in.
We’ve updated and enhanced some of our existing features including voice broadcasting, plan upgrading.
Voice Broadcast Scheduling
You now have the ability to schedule your voice broadcasts! Previously you could only send them now. To schedule them, open the same window to send your voice broadcasts and you will now see a checkbox with a date/time selector allowing you to schedule them. Once scheduled, you will see them on the scheduled calendar as well. You won’t be able to schedule them directly from the calendar like you can with SMS, but you can view them here.
Payment Widget on Dashboard
We have a new payment/upgrade plan widget on the dashboard at the top to make it much easier for our customers to replesnish credits and update payment info without having to scroll down inside the dashboard.