Enhancements to Two Existing Texting Platform Features

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Track User Responding in 2-Way SMS Chat Window – Previously from the 2-way SMS chat window, it would always display the parent account name in the conversation window, regardless if it was a sub-account user responding to any messages. Now, it will track what user is responding, whether it is the parent account or any of its sub-accounts, in the chat conversation window.

View Full Image on any Incoming MMS – You can now view the full image of any incoming MMS by clicking on that image from the SMS chat conversation window. Previously it would only display the thumbnail, but there was no way to expand or view the full image. You now have that ability.

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